Security Operations Manager

1 week ago


Brentwood, Tennessee, United States Symspire Full time
Job Title: Electronic Security Operations Manager

We are seeking a highly skilled and experienced Electronic Security Operations Manager to join our team at Symspire. As a key member of our operations team, you will be responsible for managing our security operations, ensuring the highest level of service delivery to our customers, and driving business growth.

Key Responsibilities:
  • Manage and coordinate security operations, including alarm system trouble related questions and technician scheduling.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Lead and motivate a team of technicians, ensuring they have the necessary resources and support to deliver high-quality service.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
Requirements:
  • 5+ years of experience in security operations or a related field.
  • Proven track record of managing high-performing teams and driving business growth.
  • Excellent communication and leadership skills, with the ability to motivate and inspire others.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Proficient in using PC-based systems, programs, and reports, with a strong understanding of Microsoft Office.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading company in the security industry.

Symspire is an Equal Employment Opportunity (EEO) employer, committed to fostering a diverse and inclusive workplace. We are proud to offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) and match, company-paid long-term and short-term disability, company-paid life insurance, paid vacation and holidays, and paid time off.



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