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Healthcare Support Professional

2 months ago


White Plains, New York, United States Charles County Dermatology Associates Full time

Job Summary:

Charles County Dermatology Associates is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our medical staff in a fast-paced clinical environment.

Key Responsibilities:

  • Escort patients to exam rooms and ensure a smooth and efficient flow of patients throughout the day.
  • Assist physicians with exams and procedures, maintaining a high level of professionalism and attention to detail.
  • Provide patient education on medications, wound care, and other health-related topics, promoting patient understanding and empowerment.
  • Ensure accurate and timely documentation of patient information, including medical histories, test results, and treatment plans.
  • Triage and process patient phone calls, responding to inquiries and concerns in a courteous and professional manner.
  • Maintain a clean and organized environment, adhering to infection control protocols and ensuring exam rooms are stocked and prepared for patient visits.
  • Sterilize instruments and equipment, upholding the highest standards of hygiene and safety.

Requirements:

  • High school diploma or equivalent required; medical assisting certification preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, physicians, and other healthcare professionals.
  • Self-motivated and detail-oriented, with a strong commitment to providing exceptional patient care.
  • Ability to multitask and prioritize tasks in a fast-paced environment.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, allowing for relaxation and rejuvenation.

Equal Employment Opportunity:

Charles County Dermatology Associates is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.