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Food Service Attendant

2 months ago

Houston, Texas, United States The Rustic Full time
Food and Drink Runner Opportunity at The Rustic

We are seeking a dedicated Food/Drink Runner to join our team at The Rustic, a restaurant that prides itself on creating memorable dining experiences. As a Food/Drink Runner, you will play a crucial role in ensuring our guests receive exceptional service and enjoy their meals to the fullest.

Key Responsibilities:

  • Deliver food and drink orders to customers' tables with speed and accuracy, ensuring a seamless dining experience.
  • Communicate effectively with the kitchen staff to address any food changes or errors, prioritizing special requests such as food allergies.
  • Maintain a clean and safe environment by ensuring food is served following proper safety standards and seat rotation.
  • Provide exceptional service by assisting guests with additional orders and refills, enhancing their overall dining experience.
  • Clear tables promptly, handle dirty dishes and utensils, and ensure proper dishwashing procedures are followed.
  • Offer information to guests regarding ingredients and menu items, promoting transparency and customer satisfaction.

Requirements:

  • Participate in tip pool or demonstrate willingness to share tips with colleagues.
  • Thorough understanding of hygiene and food safety protocols, ensuring compliance with all regulations.
  • Physical strength and endurance to carry heavy trays and stand for extended periods, maintaining a high level of energy and productivity.
  • Flexibility to work various shifts, including weekends, and adapt to changing priorities.
  • Strong multitasking skills and ability to thrive in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Effective verbal communication skills, ensuring clear and concise interactions with guests and colleagues.
  • Capacity to maintain composure and professionalism under pressure, providing exceptional service in high-stress situations.
  • Compliance with all food and beverage regulations, including TABC and Food Handler certifications, ensuring a safe and healthy environment for guests and staff.