Pharmacy Service Associate
4 weeks ago
Job Summary:
The Pharmacy Service Associate is a key member of our team, responsible for providing exceptional customer service and supporting the daily operations of our pharmacy. As a Pharmacy Service Associate, you will be the first point of contact for patients and customers, answering their inquiries and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner
- Communicate with patients regarding their medication orders, including verifying order status and resolving any issues that may arise
- Assist with stocking and inventory tasks, ensuring that our pharmacy is well-stocked and ready to meet the needs of our customers
- Process patient address changes and ensure accurate address information
- Qualifications:
- Strong verbal and written communication skills
- Problem-solving skills
- Proficiency in Microsoft Office applications
- Adequate typing skills (typically 30-40 wpm)
- Ability to successfully complete Pharmacy Technician Training program and obtain Pharmacy Technician Registration within required timeframe
- Education:
- Graduate from an accredited high school or equivalent
- Minimum of one-year clerical/office experience
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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