Concierge and Reservation Coordinator

7 days ago

Redlands, California, United States Extended Stay Full time

The Concierge and Reservation Coordinator plays a vital role in ensuring that our guests have an exceptional stay at Extended Stay. This person will be responsible for assisting guests at all times and responding to their requests, processing reservations, registration, payment, and departures, and collecting relevant guest information for potential sales leads.

You will also be responsible for providing reasonable accommodations in response to guest requests and ensuring that all interactions are professional and courteous. We estimate the salary for this position to be around $45,000 - $55,000 per year, depending on experience and location.

Responsibilities:

  • Assist guests at all times and respond to their requests
  • Process reservations, registration, payment, and departures
  • Collect relevant guest information for potential sales leads
  • Provide reasonable accommodations in response to guest requests

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