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Logistics Coordinator

2 months ago

Montgomery, Alabama, United States DHD Consulting Full time
Job Summary

DHD Consulting is seeking a highly motivated Logistics Specialist to join our team. As a key member of our logistics team, you will be responsible for coordinating the movement of goods and materials from one place to another.

Key Responsibilities
  • Servicing Customer Requests: Respond to inbound customer requests from designated high freight spend accounts, ensuring timely and efficient resolution.
  • Carrier Communication: Collaborate with carriers on behalf of customers to resolve issues and optimize shipping processes.
  • Customer Service: Provide exceptional customer service by answering phones, responding to emails, and proactively tracking shipments.
  • Problem-Solving: Identify and recommend solutions for delayed shipments, ensuring minimal disruption to customers.
  • Relationship Building: Develop and maintain strong relationships with customers, local terminals, and carriers to reduce service failures.
  • Documentation: Maintain accurate and detailed documentation of all service failures and shipping activities.
Requirements
  • Education: Bachelor's degree preferred.
  • Language: Korean-English bilingual required.
  • Experience: 0-3 years of experience in logistics or a related field.

Visa Sponsorship: Visa sponsorship is possible for the right candidate.