Recruitment and Retention Expert

6 days ago


Detroit, Michigan, United States BioIVT Full time
About the Position

At BioIVT, we're committed to providing exceptional service to our customers and donors. We're looking for a talented Donor Recruitment Coordinator to join our team and help us achieve our goals.

In this role, you'll be responsible for developing and implementing strategies to recruit and retain donors, improving donor satisfaction, and maintaining strong relationships with existing donors.

You'll have the opportunity to work closely with our recruitment team, develop your skills and knowledge, and contribute to the growth and success of our organization.

We offer a competitive salary of $45,000 - $55,000 per annum, based on experience, as well as opportunities for career growth and professional development.

Responsibilities include:

  • Donor Recruitment: Identify and engage potential donors, utilizing our Donor Recruitment Management software to log all activities and communication
  • New Donor Onboarding: Develop and implement a comprehensive onboarding process to ensure new donors feel welcome and supported
  • Donor Retention: Implement strategies to improve donor retention rates, including regular follow-ups and feedback collection
  • Communication: Develop and maintain effective communication channels with donors, ensuring their needs are met and concerns addressed

Requirements:

  • High School Diploma or Equivalent: Required
  • Customer Service Experience: 2 years preferred, general office work preferred

Certifications, Licenses, Registrations:

  • None Required:

Certifications, Licenses, Registrations Preferred:

  • Certified in Phlebotomy: From a National Organization, preferred

Other Skills and Abilities:

  • Excellent Customer Service Skills: Self-motivated, self-starter, well-organized, detail-oriented approach to tasks
  • Proficiency in Computer Software: MS Office
  • Pleasant Phone Voice and Etiquette: Project a professional demeanor, both in person and on the phone

Salary: $45,000 - $55,000 per annum, based on experience



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