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Automotive Service Consultant

2 months ago


St James NY USA, United States SMITHTOWN NISSAN INC Full time
Service Advisor Opportunity at Smithtown Nissan

Smithtown Nissan is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers have a positive service experience.

Key Responsibilities:
  • Provide exceptional customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Consult with customers on applicable service specials and promotions.
  • Document services declined and follow up with customers to ensure their needs are met.
  • Keep customers informed on completion times, service expenses, and any changes.
  • Deliver vehicles to customers upon completion, ensuring all concerns are addressed.
  • Provide concierge support for all owner inquiries, whether by phone or in person.
  • Build strong relationships with customers, ensuring their loyalty and satisfaction.
Benefits:
  • Potential income up to $95K.
  • Life insurance.
  • Medical and dental plan.
  • 401(k) plan.
  • Paid vacation.

Smithtown Nissan is an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment in all forms.