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Automotive Service Consultant
2 months ago
Smithtown Nissan is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers have a positive service experience.
Key Responsibilities:- Provide exceptional customer service, addressing customer inquiries and concerns in a professional and courteous manner.
- Consult with customers on applicable service specials and promotions.
- Document services declined and follow up with customers to ensure their needs are met.
- Keep customers informed on completion times, service expenses, and any changes.
- Deliver vehicles to customers upon completion, ensuring all concerns are addressed.
- Provide concierge support for all owner inquiries, whether by phone or in person.
- Build strong relationships with customers, ensuring their loyalty and satisfaction.
- Potential income up to $95K.
- Life insurance.
- Medical and dental plan.
- 401(k) plan.
- Paid vacation.
Smithtown Nissan is an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment in all forms.