Customer Service Representative

2 weeks ago


Antigo, Wisconsin, United States CoVantage Credit Union Full time
Customer Service Representative

CoVantage Credit Union is seeking a Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our members, assisting with transactions, and promoting our financial products and services.

Key Responsibilities:
  • Assist members with opening new accounts, processing transactions, and applying for loans
  • Provide accurate information on various financial products and services
  • Demonstrate efficiency and professionalism in providing warm, welcoming, and personalized service to every member
  • Collaborate with other team members and departments to achieve organizational goals

Requirements:

  • High school diploma or equivalent
  • Minimum 1 year's experience working in a financial institution or service-related capacity
  • Strong written and verbal communication skills
  • Exhibits above-average performance accuracy, productivity, and member service

Benefits:

  • Competitive hourly rate
  • 401k employer match of up to 200%
  • Generous employer HSA contribution
  • Paid time off for community service


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