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Airport Concessionaire Wine Bar Server/Bartender

2 months ago

Milwaukee, Wisconsin, United States Paradies Na Full time

**About Paradies Lagardre**

We are a leading airport concessionaire, dedicated to providing exceptional dining and retail experiences to travelers. Our award-winning concepts have earned us a reputation for innovation and excellence.

**Job Summary**

We are seeking a skilled Wine Bar Server/Bartender to join our team at Vino Volo, a Paradies Lagardre company. As a Wine Bar Server/Bartender, you will be responsible for providing exceptional customer service, managing wine knowledge, and processing point-of-sale transactions.

**Key Responsibilities**

• Warmly greet and acknowledge guests, taking drink and food orders and providing information about menu items

• Engage guests in a friendly and professional manner, creating a lasting first and last impression

• Maintain wine knowledge, including flavor profiles and talking points of current wine list, along with pricing guidelines

• Process all point-of-sale transactions in a quick and efficient manner

• Build guest loyalty and enhance selling skills through the use of training materials

• Work together with fellow employees and management to ensure all guests have the best experience possible

• Maintain a clean and organized work environment

• Support other areas of the bar as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation

• Respond appropriately to guest concerns

• Maintain current adult beverage certification and ensure responsible service of alcohol

**Requirements**

• High school diploma or equivalent required; two-year college degree is favored

• One or more years of experience as a server in a well-respected full-service restaurant, wine bar, or equivalent position in the hospitality industry

• Skilled at and enjoys delivering excellent customer service

• Enthusiasm for wines and a desire to learn more about wines

• Highly responsible and reliable

• Serve Safe certification for alcohol and food handling

• Experienced with and proficient in using retail point-of-sale systems

• Successfully passing required TSA screening and background check

• 21 years of age or older (must be able to taste and evaluate product)

• Ability to communicate in English effectively, both orally and in writing

• Able to work overtime or late into the evening in the event of flight delays

• Able to carry and balance a flight of wine

• Able to push, pull, lift, and/or carry up to 50 pounds