Ophthalmic Technician Leader

2 days ago


Dearborn, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and experienced Ophthalmic Technician Leader to join our team at Henry Ford Health System. As a key member of our ophthalmology department, you will be responsible for providing leadership and guidance to a team of ophthalmic technicians, ensuring the delivery of high-quality patient care and exceptional customer service.

Key Responsibilities
  • Provide leadership and guidance to a team of ophthalmic technicians, promoting a culture of excellence and teamwork.
  • Assist in the selection, orientation, and training of new staff members, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Schedule staff and distribute work assignments, ensuring efficient use of resources and optimal patient flow.
  • Monitor workflow and make adjustments as needed to ensure seamless delivery of patient care.
  • Develop and implement educational plans to address staff development and improve patient outcomes.
  • Assist in validating competencies of staff members and provide feedback to improve performance.
  • Lead daily team huddles to discuss patient care, share best practices, and address any concerns or issues.
  • Perform ophthalmic technician duties, including medical history taking, visual acuity testing, lensometry, visual fields, tonometry, and other specialized tests.
  • Assist in non-refractive laser surgery and minor surgery, preparing instrument trays and maintaining aseptic technique.
  • Provide patient education on tests, procedures, and medications, ensuring patients understand their treatment plans and any necessary follow-up care.
Requirements
  • High school diploma and a minimum of five (5) years of experience as an ophthalmic technician required.
  • Current certification as a Certified Ophthalmic Technician or Certified Ophthalmic Medical Technician by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) is required.
  • Must obtain CPR (Basic Life Support) Certification within six (6) months of hire date and maintain certification throughout career.
  • Must meet or exceed core customer service responsibilities, standards, and behaviors as outlined in the Henry Ford Health Customer Service Policy.
Working Conditions

Works in a patient care environment with possible exposure to infectious diseases.



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