Shift Leader

2 weeks ago

Ceres, California, United States Grand Fitness Mgmt, LLC Full time
Job Description

A Shift Leader is responsible for overseeing a team of employees, ensuring they work efficiently and effectively during their shift. This role involves leadership, management, and organization tasks to guarantee team performance and satisfaction.

The key responsibilities of a Shift Leader include:

  • Organizing shift schedules for team members
  • Monitoring attendance, tardiness, and time off
  • Assigning duties to specific employees based on role and skills
  • Supervising employees and assisting with tasks as necessary
  • Managing employee performance and sharing feedback with upper management and team members
  • Handling customer issues and managing conflicts
  • Adhering to company policies and health, safety, and employment standards
  • Upholding integrity and security with member documents and sensitive information
  • Managing club cleanliness and maintenance
  • Driving sales and member experience metrics

This role requires a high school diploma or equivalent, with some candidates holding an associate degree in business administration or management. On-the-job training may be beneficial for transitioning into this role.

Shift Leaders must have experience working as a team member in the industry or with our company. They should be available to work at least 24 hours per week with weekend availability.

A Shift Leader uses a variety of soft skills and technical abilities to manage teams of employees, including excellent communication and interpersonal skills, leadership skills, problem-solving skills, and conflict resolution skills.

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