Workday Reporting Architect

2 weeks ago


Green Oaks, Illinois, United States Abbott Full time

About the Opportunity

This is an exciting opportunity to join the Abbott team as a Workday Reporting Architect, working out of our Abbott Park, IL location in the CHR Corporate Human Resources division. This is an onsite position.

Job Summary

The Workday Reporting Architect will provide high-quality support for the Abbott Workday Human Resource environment as part of the HRTS HCM Architecture team. The successful candidate will interact with customers to meet their requests for advanced reporting and resolve related customer issues with Corporate HR systems and processes.

Key Responsibilities

  • Gather and compile information to fully understand customer requests or issues reported
  • Develop, generate, and deliver complex reports and dashboards using Workday to support HR and business needs
  • Analyze, design, and develop advanced, Composite and Matrix reports using Workday Reporting functionality, including Calculated fields, Report Writer, and Scheduling
  • Troubleshoot and resolve issues that don't require escalation within defined service levels
  • Document issue resolution in Incident tracking system
  • Assist in documenting knowledgebase articles for repeating issues and foundational information
  • Assist in analyzing issues to understand trends
  • Work closely with HRIT functional specialist on issues that need escalation to application SMEs
  • Work with IT Service Desk, and GIS application support teams to gain necessary support on production issues
  • Responsible for compliance with applicable departmental, Corporate and Divisional Policies and procedures

Requirements

  • Bachelor's degree in computer science or work experience equivalent; 1-3 years of experience with Workday Reporting and Analytics
  • System support experience in Workday Human Capital Management system, including employee and manager self-service is preferred

Preferred Qualifications

  • Excellent verbal/written communication, user interaction and interpersonal skills and work well in a team environment
  • Strong understanding of HR processes and terminology, especially Workday
  • Experience with BIRT and WD Docs preferred

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