Field Service Technician
5 days ago
About Vivint
Vivint is a leading provider of smart home solutions, dedicated to enhancing the home experience with innovative products and services. Our mission is to create smarter, safer, and more sustainable homes for our customers.
Job Summary
We are seeking a highly motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and servicing cutting-edge smart home technology, providing exceptional customer service, and maximizing earning potential through service and installation appointments.
Key Responsibilities- Install and service smart home devices and systems
- Provide expert-level technical support to customers
- Maximize earning potential through service and installation appointments
- Work independently and as part of a team to achieve sales and customer satisfaction goals
- Exceptional customer service skills
- Sales experience in a related field (e.g., car sales, retail sales, insurance sales)
- Field technician experience in a related field (e.g., cable installation, internet installation, pest control)
- Clean driving record and valid license
- Ability to work in a fast-paced environment and adapt to changing situations
- Lift and carry up to 45 lbs.
- Climb ladders up to 14 feet
- Work in attics and other limited-space areas
- Bend, kneel, crouch, and stand for extended periods
- Competitive hourly base plus uncapped commission
- Comprehensive paid training and ongoing coaching and support
- Company-provided vehicle and gas card
- Cell phone and work tablet
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) plan with matching
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