Houseperson - Banquets

4 days ago

Chicago, Illinois, United States Marriott Full time

Job Summary

The Houseperson - Banquets is responsible for ensuring the cleanliness and organization of the banquet areas, including setting up, stocking, and maintaining work areas, monitoring and maintaining cleanliness, sanitation, and organization of assigned stations and service areas, and transporting dirty linen to the correct area to be cleaned.

Key Responsibilities

  • Complete final breakdown of function, including cleaning the room and cleaning and returning equipment to its proper location.
  • Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc.
  • Set up, stock, and maintain work areas.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
  • Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Assist other departments when needed to ensure optimum service to guests.

Requirements

  • Follow all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Preferred Qualifications

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • No license or certification required.

About Marriott

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

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