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Merchandise Associate

1 month ago


Richmond, Virginia, United States Home Goods Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all cleaning and recovery standards.
  • Process customer purchases and returns accurately and efficiently, while providing a positive experience.
  • Support and participate in store recovery and maintenance activities as needed.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding to changes in direction or unexpected situations.
  • Ability to lift heavy objects with or without reasonable accommodation.
Benefits

HomeGoods offers a competitive compensation package, including a starting pay range of $12.00 to $12.50 per hour. We also offer a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.