Contact Center Quality Assurance Specialist

Job Title: Contact Center Quality Assurance AnalystAt F.N.B. Corporation, we are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team. As a key member of our Retail Operations department, you will play a critical role in ensuring the highest level of customer service and quality in our contact center.Key Responsibilities:Conduct...

Contact Center Quality Assurance AnalystThis role is responsible for monitoring customer interactions in the contact center, ensuring quality, policy, and compliance guidelines are consistently followed. The incumbent will analyze interactions, provide feedback, and work with supervisors to drive improvement.Key Responsibilities:Conduct call monitoring and...

Contact Center Quality Assurance AnalystWe are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team at First National Bank. As a key member of our Quality Assurance team, you will play a critical role in ensuring that our customer service representatives provide exceptional service to our clients.Key Responsibilities:Monitor and...

Contact Center Quality Assurance AnalystJob Summary:We are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team. As a key member of our Quality Assurance team, you will be responsible for monitoring and evaluating customer interactions to ensure that our representatives are providing exceptional service.Key...

Primary Office Location:503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title:Contact Center Quality Assurance Analyst Business Unit:Retail Operations Reports to:Manager of Contact Center Quality Assurance Position Overview: This position is responsible for monitoring...

Purpose and Role of Job:As a Quality Assurance Specialist at First Quality, you will play a critical role in ensuring the quality of our products. Your primary responsibility will be to perform confirmatory and special laboratory testing of products, providing analytical support for quality assurance functions throughout all aspects of company operations.Key...

The Contact Center Specialist will provide support for the Contact Center activities by serving as the first line of contact for the patient. The Contact Center Specialist acts as an advocate for patients by providing guidance, interpretation and edu Specialist, Payment, Healthcare, Patient, Information

Job Title: Quality Assurance AssociateAt ConnectiveRx, we are seeking a highly skilled Quality Assurance Associate to join our team. This role is responsible for evaluating work completed by Operations agents against program SOPs, WINs, business rules, and other program-related documents for adherence to expectations outlined in the documents.The ideal...

About the RoleThe Quality Auditor is responsible for ensuring the highest quality standards in customer interactions across various channels. This involves performing quality audits, documenting results, and providing feedback to the contact center leadership team.Key ResponsibilitiesPerform quality reviews of customer interactions to identify areas for...

About Team Quality Services IncTeam Quality Services Inc is a leading provider of quality-related services across North America, with a strong focus on the automotive sector. Our team of experts is dedicated to delivering exceptional quality assurance and inspection services to our customers.Job SummaryWe are seeking a highly skilled Quality Assurance...

Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at eTek IT Services, Inc.Job SummaryThe Quality Assurance Specialist will be responsible for ensuring the quality of our data and processes. This includes reviewing and resolving data quality issues, collaborating with stakeholders to drive...

Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at SMS group Inc. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesQuality System Management: Develop and implement quality management systems to ensure compliance with regulatory...

We are seeking a highly skilled Quality Assurance Specialist to join our team at United Software Group. As a QA Specialist, you will be responsible for ensuring the quality of our software products by identifying and reporting defects.The ideal candidate will have a strong background in automation testing and experience with tools such as Selenium, Appium,...

Date Posted: 10/23/2024 Hiring Organization: Rose International Position Number: 473268 Job Title: Quality Assurance Specialist Job Location: Pittsburgh, PA, USA, 15222 Work Model: Hybrid Shift: 3 days in office & 2 remote Employment Type: Temp to Hire Estimated Duration (In months): 4 Min Hourly Rate ($): 42.00 Max Hourly Rate ($): ...

Job DescriptionJob Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Novares Group. As a Quality Assurance Specialist, you will be responsible for the development, implementation, and maintenance of quality engineering processes.Key Responsibilities:Perform problem identification,...

Quality Assurance Analyst Job DescriptionUpward Health is a pioneering in-home healthcare provider that partners with health plans and other risk-bearing entities to address the unique needs of high-risk, high-need patients.We are seeking a detail-oriented Quality Assurance Analyst to join our Product Team and contribute to the development of our clinical...

Job Title: Quality Assurance SpecialistTruFood Manufacturing is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and safety of our products.Key Responsibilities:Create and update Finished Goods Specifications for East Coast Customers'...

Quality Assurance SpecialistEmerson is seeking a Quality Assurance Specialist to join our Power & Water Solutions business unit. As a Quality Assurance Specialist, you will be responsible for ensuring that our products and services meet the highest quality standards.Key Responsibilities:Develop and implement quality assurance processes and proceduresConduct...

Job Title: Senior Quality Assurance Automation SpecialistLocation: Pittsburgh, PAPosition: ContractRate: CompetitiveWe are seeking a skilled Senior Quality Assurance Automation Specialist to join our team at TWO95 International. As a key member of our automation team, you will be responsible for designing, developing, and maintaining automated testing tools...

Job SummaryUPMC is seeking a Contact Center Specialist to support Groff Orthopaedics – UPMC. This full-time position will work 40 hours a week, Monday through Friday, with a schedule posted each week based on front office position and clinical demand.Key ResponsibilitiesProvide support for the Contact Center activities by serving as the first line of...