Automotive Lead Technician

2 days ago

Birmingham AL USA, United States Firestone Complete Auto Care Full time
Company Overview

Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, BSRO is a dynamic and growing organization that offers a wide range of career opportunities.

At Bridgestone Retail Operations, we believe in fostering a culture of excellence, innovation, and teamwork. We provide our teammates with the tools, training, and support they need to succeed, and we recognize and reward their contributions to our success. Whether you're just starting your career or looking to take your skills to the next level, we invite you to join our team and be a part of our mission to Serve Society with Superior Quality.

Position Summary

The Lead Technician position is a key role in our team, requiring a high level of technical expertise, leadership, and communication skills. As a Lead Technician, you will be responsible for diagnosing and repairing complex automotive systems, mentoring and training junior technicians, and ensuring that our customers receive exceptional service and support.

We offer a competitive compensation package, including a performance-based pay model that rewards our technicians for their expertise and dedication. Our technicians enjoy a flat-rate pay system, which allows them to earn a predetermined amount for each eligible task, fostering a culture of efficiency and productivity.

Responsibilities
  • Diagnose and repair complex automotive systems, including brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
  • Provide clear and concise explanations of technical diagnoses and needed repairs to non-mechanical individuals.
  • Stay current with rapidly changing automotive technology through continuous paid formal training.
  • Assist and train technicians/mechanics in performing technical activities.
  • Maintain a valid automobile driver's license and be able to drive customer and company vehicles.
  • Meet the minimum 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessment.
  • Achieve A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) within 2 years of employment.
  • Maintain Federal, State, and Local certification/license where applicable.
  • Communicate technical information to non-technical people.
  • Reading, writing, and math skills.
Our Benefits

We offer a comprehensive benefits package that includes:

  • Paid vacation and holidays.
  • Tuition reimbursement program.
  • 401(k) match.
  • Vision and dental coverage.
  • On-demand pay program available.
Our Values
  • Professional Development: We invest in our teammates' growth and development, providing resources and opportunities to help them succeed.
  • Community & Involvement: We believe in giving back to our communities and supporting local initiatives.
  • Integrity & Teamwork: We value teamwork, integrity, and a commitment to excellence in everything we do.

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