Patient Care Coordinator Part Time Bilingual

1 day ago


Mount Juliet, Tennessee, United States BJ's Wholesale Club Full time
Job Summary

As a Patient Care Coordinator at BJ's Wholesale Club, you will play a vital role in delivering exceptional patient care experiences through efficient and comprehensive tele-optometry exams. You will work closely with our team to grow the number of exams delivered and provide outstanding service to our members.

Key Responsibilities
  • Assist in scheduling eye exam appointments and entering patient information and history into systems
  • Obtain patient medical history, conduct eye health tests, and facilitate interaction between patients, technicians, and doctors via live video conferencing
  • Communicate doctor recommendations to opticians and work in partnership with optical team members to facilitate exam bookings and eyewear sales
  • Match eyewear solutions to patient needs and transition patients from exam to product selection
  • Deliver sales and metric goals by educating patients on the benefits of available products and recommending those that will improve their visual needs
Requirements
  • High school diploma, college degree, and/or big box wholesale, retail, optical, and/or medical experience
  • Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment
  • Strong verbal communication skills and engaging personality to communicate with a diverse patient base
  • Knowledge of optical products and business practices preferred, but not required
Work Environment

Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.

Compensation

The pay range for this position is starting from $17.50. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.



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