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Healthcare Customer Service Representative III

2 months ago

Pasco, Washington, United States Tri-Cities Community Health Full time
About Tri-Cities Community Health
  • Founded in 1981, our organization was established by a group of dedicated women who aimed to deliver quality and accessible healthcare to underserved populations, including migrant and farm workers.
Position Overview
As a vital member of our healthcare team, the Patient Service Specialist III plays a crucial role in ensuring that patients receive exceptional customer service. This position involves a variety of responsibilities including:
  1. Assisting patients with inquiries and providing information regarding services.
  2. Facilitating communication between patients and healthcare providers.
  3. Managing patient records and ensuring confidentiality.
  4. Coordinating appointments and follow-up care.
Key Responsibilities
The ideal candidate will be expected to:
  • Deliver outstanding customer service to enhance patient satisfaction.
  • Support the operational efficiency of the healthcare facility.
  • Work collaboratively with a diverse team to meet the needs of our patients.
Qualifications
We seek individuals who are passionate about healthcare and committed to making a difference in the community.