Senior Program Manager

4 weeks ago

Elmhurst, Illinois, United States Right At School Full time

About Right At School

We provide safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission.

About the Role

We are seeking a Senior Program Manager to support field leadership as they manage multiple in-school enrichment and childcare programs. Through your support of an Area Manager, you will directly impact the operations, quality, customer satisfaction, and profitability of that leader's programs.

Job Responsibilities

In support of, coordination with, and at the direction of the Area Manager, you may support in multiple facets of the business including, but not limited to, the following:

  • Provide coaching, guidance, and in-the-moment feedback to Right At School program team members.
  • Audit, coach, and train staff to ensure compliance with all relevant Right At School, licensing, and district-specific processes, policies, and expectations.
  • Support the Area Manager's established plans and procedures to ensure the safety and security of children during the Right At School program.
  • When applicable, develop strong relationships with school administration, parents, and/or PTA organizations to ensure successful delivery of all Right At School programs and ensure customer satisfaction with the program.
  • Coordinate educational electives programs for assigned areas as applicable.
  • Review and analyze electronic data such as enrollment information, timekeeping records, and file maintenance; taking prescribed actions based on the data found.
  • Meet and report regularly to the Area Manager regarding program, site, and staff performance.
  • Maintain accurate records.
  • Administer light first aid when necessary.
  • Other duties as assigned.

Job Requirements

  • Experience working with school-age children in a recreational program or child care center/education setting.
  • Prior supervisory experience in childcare is required.
  • Assertive and confident, with excellent interpersonal communication skills.
  • Extremely organized and detail-oriented.
  • Ability to:
  • Make independent decisions on issues that do not require oversight.
  • Prioritize critical tasks ahead of routine ones, as well as prioritize schedule demands with an appreciation and recognition of key, critical issues.
  • Multitask and meet deadlines and adapt smoothly to rapidly shifting work priorities and schedules.
  • Travel up to 100% of the workday throughout assigned programs, spending up to 100% of the workday performing program duties in ratio.
  • Lift, carry, push, or pull up to 15 pounds for 25% or less of the workday.
  • Stoop, kneel, crouch, or crawl for 25% or less of the workday.
  • Stand, sit, walk, or otherwise move around for prolonged periods of time throughout the workday.
  • Talk, see, hear, concentrate, think, learn, and reason for 100% of the workday.
  • High School diploma/GED required. Bachelor's or Associate's degree preferred.
  • Must meet state-specific guidelines for the role.
  • Must be at least 21 years of age.
  • First Aid and CPR certification required.

Why Work For Us

  • We offer competitive compensation, benefits, and other flex perks.
  • We offer expecting parents twelve weeks of time off, which includes four weeks of full pay to increase the ability of families to balance the needs of work and home.
  • Free childcare: Enroll your eligible children in any Right At School after-school program tuition-free so that you can focus on your career knowing your children are in good hands.
  • Options for planning your future: 401K offered to all employees after six months of employment as well as coaching and guidance from certified financial coaches.
  • An online and mobile HR platform where you can access your information with easy-to-use tech 24/7.
  • A work environment that is diverse, inclusive, and welcoming to all.

Here at Right At School, our commitment to equal opportunity runs deep. We really mean that. In order to achieve our goals, we need to work hard to create a diverse workforce so we can reach as many students, parents, and schools as possible. We embrace the uniqueness in everyone and we encourage each individual to be their true selves. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued here. We do not stand for discrimination or harassment of any kind. Come as you are.

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