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Home Service Support Specialist

1 week ago

Mount Airy, North Carolina, United States Window Genie Full time

Window Genie is a dynamic company that values innovation and customer satisfaction. We are looking for a highly motivated and organized individual to fill the role of Home Service Support Specialist.

In this position, you will be responsible for managing customer interactions, scheduling appointments, and ensuring seamless communication between customers and service professionals.

  • Answer incoming phone calls and respond to customer inquiries
  • Resolve customer complaints and issues in a professional manner
  • Assist customers with scheduling appointments and estimate requests
  • Maintain accurate records of customer interactions