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Multilingual Room Service Attendant

2 months ago

Charlotte, North Carolina, United States StepStone Hospitality Inc. Full time
Position Overview

StepStone Hospitality Inc. is looking for a dedicated Bilingual Room Attendant to join our esteemed team.

Key Responsibilities:

· Arrive at the Housekeeping Office at the start of your shift, collect and sign out the key, and ensure its return at the end of your shift.

· Thoroughly clean and maintain all designated rooms and suites on a daily basis, which includes tasks such as changing bedding, sanitizing bathrooms, vacuuming, dusting, checking room amenities, spot cleaning, and replenishing room supplies.

· Notify management of any missing items from rooms and suites.

· Report any maintenance issues to the supervisor and ensure proper care of the equipment utilized during your duties.

· Ensure the safety and comfort of guests; maintain a courteous demeanor towards all guests and colleagues. Keep all doors secured while cleaning for safety and security.

· All found items must be promptly delivered to the housekeeping office.

Language Proficiency: Must be fluent in both English and Spanish.

Qualifications:

  • Ability to lift and pull a minimum of 20 pounds.
  • Capable of pushing, bending, stooping, reaching upwards, and demonstrating manual dexterity.
  • Ability to stand for extended periods.
  • Availability during weekends and evenings is required.
  • Additional responsibilities may be assigned as needed.

Language Requirement: Must speak English and Spanish fluently.