Program Manager, Onboarding and Learning and Development

6 days ago

Des Moines, Iowa, United States Confluent Full time
About the Role:

As a Program Manager, Onboarding and Learning and Development within the Learning and Development team, you will play a crucial role in creating a welcoming and positive experience for all new employees globally.

You will partner with hiring managers, various People and Places team members, IT, Legal, and Talent Acquisition to ensure new hires have a successful onboarding experience from day one and beyond.

The Program Manager, Onboarding and Learning and Development is responsible for designing, developing, and delivering a comprehensive onboarding program for new employees.

This includes focusing holistically on the new hire's onboarding journey, incorporating various people processes and programs, as well as ensuring employee and manager training requirements are met.

The role involves collaborating with key stakeholders across the organization to ensure that new employees receive a positive and effective onboarding experience that helps them acclimate to the company culture, understand their role and responsibilities, and become productive members of their team.

While this role's primary focus is on new hire success, it will also support other learning programs as needed.

What You Will Do:

Be the lead facilitator of New Employee Orientation (NEO) in North America and ensure that new employees receive a positive and welcoming experience, and that their questions and concerns are addressed in a timely and professional manner.

Manage, enhance, and create onboarding content to ensure that new employees receive timely and accurate information necessary to acclimate quickly to the Confluent culture.

Manage the onboarding process, including scheduling of facilitators and guest speakers, logistics (i.e. facilitation schedules, communications, swag), quarterly updates, and evaluation methods.

Conduct train-the-trainer events for NEO facilitators and other learning and/or onboarding programs to ensure consistency and quality of delivery.

Measure and evaluate the effectiveness of the onboarding program and make recommendations for continuous improvement leveraging Kirkpatrick's four levels of training evaluation as well as focus group data and engagement survey KPIs.

Partner with stakeholders and subject matter experts to maintain accurate content and presentation materials.

Manage onboarding and learning content in our LMS and corporate intranet.

What You Will Bring:

5+ years of relevant experience in HR, Onboarding, Recruiting, or Learning and Development, with proven experience building and implementing successful employee programs.

Virtual and in-person facilitation experience, including experience with using web conferencing platforms to host small and large classes using features such as break-out rooms, whiteboards, chat, and screen sharing.

Ability to collaborate cross-functionally and work independently to propose ideas, create content, and deliver on deadlines.

Strong project management skills, with the ability to manage multiple projects simultaneously.

Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.

What Gives You an Edge:

Demonstrated ability to develop and implement effective onboarding strategies and programs from orientation throughout a new hire's first year of employment.

Proven expertise in developing and delivering learning content for virtual and asynchronous delivery.

Experience using Workday Learning, as well as industry-standard content authoring and survey tools.

Strong analytical skills, with the ability to analyze data and make recommendations based on findings.

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences.

The more diverse we are, the richer our community and the broader our impact.

Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards.

We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location.

This position has an annual estimated salary of $119,700 - $140,670, an annual bonus, and a competitive equity package.

The actual pay may vary depending on your skills, qualifications, experience, and work location.

In addition, Confluent offers a wide range of employee benefits.

To learn more about our benefits, click HERE.

Click HERE to review our Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collect, use, and share certain personal information of California job applicants and prospective employees.

#LI-Remote

  • Program Manager, Learning and Development

    1 week ago

    Des Moines, Iowa, United States HealthEdge Full time

    Job Title: Program Manager, Learning and DevelopmentHealthEdge is seeking a highly experienced and dynamic Program Manager, Learning and Development to lead our internal HRP consulting training initiatives and drive organizational excellence.Key Responsibilities:Direct the overall operations of the consulting training and development program, including...

  • Construction Learning and Development Program Director

    3 weeks ago

    Des Moines, Iowa, United States Ryan Companies US Full time

    Job Description:Ryan Companies US, Inc. is seeking an experienced Learning & Development Program Manager to join our National Mission Critical team. The ideal candidate will have at least 3 years of successful construction project management experience and extensive experience facilitating Learning & Development programs in front of groups of people.The...

  • Human Resources Manager

    4 weeks ago

    Des Moines, Iowa, United States Sac and Fox Tribe of Iowa Full time

    Meskwaki Settlement School HR Manager Job DescriptionThe Meskwaki Settlement School is seeking a highly skilled and experienced HR Manager to join our team. As a key member of our staff, you will be responsible for providing strategic HR guidance and support to our school community.Key Responsibilities:Develop and implement HR policies and procedures to...

  • Accounting Leadership Development Program

    3 weeks ago

    Des Moines, Iowa, United States Principal Financial Group Full time

    Accounting Leadership Development ProgramJoin Principal Financial Group, a leading global investment management company, in our Accounting Leadership Development Program. This two to three-year program is designed to accelerate the development of accounting and leadership skills through rotational experiences, active networking, and delivering valued...

  • Wellmark Blue Cross and Blue Shield Pharmacy Program

    1 month ago

    Des Moines, Iowa, United States Wellmark Blue Cross and Blue Shield Full time

    About the RoleThe Wellmark Blue Cross and Blue Shield Pharmacy Team is responsible for designing and delivering pharmacy benefits and drug cost containment solutions for our groups and members. This includes development and maintenance of custom formularies and utilization management, rebate strategies, PBM management and oversight, education and...

  • Accounting Leadership Development Program

    6 hours ago

    Des Moines, Iowa, United States Principal Financial Group Full time

    Accounting Leadership Development Program OverviewThe Accounting Leadership Development Program at Principal Financial Group is a two to three-year program designed to build a strong pipeline of dynamic Accounting and Financial leaders. The program focuses on accelerating the development of accounting and leadership skills through rotational experiences,...

  • Business Development Partner

    4 weeks ago

    Des Moines, Iowa, United States Sun Life Financial Full time

    Job SummaryWe are seeking a highly skilled Business Development Partner to join our team at Sun Life Financial. As a key member of our organization, you will be responsible for onboarding, developing, coaching, and supporting developing Advisors in a holistic approach to business development, sales growth, and client service.Key ResponsibilitiesLead...

  • Business Development Manager

    4 hours ago

    Des Moines, Iowa, United States Affiliates Management Company Full time

    Job DescriptionAffiliates Management Company (AMC) is a leading provider of shared services for a family of companies, including Coopera, First Community Trust, N.A., Iowa Credit Union League, Iowa Credit Union Foundation, PolicyWorks Iowa and ViClarity. Located in West Des Moines, Iowa, AMC strives to improve the financial lives of consumers through...

  • Accounting Leadership Development Program

    3 weeks ago

    Des Moines, Iowa, United States Principal Financial Group Full time

    Accounting Leadership Development ProgramJoin Principal Financial Group in our Accounting Leadership Development Program, a two to three-year rotational program designed to accelerate your accounting and leadership skills. Through this program, you will gain hands-on experience in various business and functional areas, developing a strong understanding of...

  • Program Manager

    2 weeks ago

    Des Moines, Iowa, United States RIT Solutions, Inc. Full time

    Job Title: Program ManagerWe are seeking a highly skilled Program Manager to join our team at RIT Solutions, Inc. The successful candidate will be responsible for leading and managing IT security programs, ensuring the implementation of effective security measures to protect our organization's assets.Key Responsibilities:Develop and implement IT security...

  • Program Manager

    3 weeks ago

    Des Moines, Iowa, United States CAI Full time

    Job SummaryWe are seeking a highly skilled Program Manager to join our team at CAI. As a Program Manager, you will be responsible for developing project plans and schedules, providing support for SAP Flexible Real Estate Management, and ensuring goals and objectives align with operational strategies.Key ResponsibilitiesDevelop project plans and schedules,...

  • Program Manager

    1 week ago

    Des Moines, Iowa, United States RTX Corporation Full time

    About the RoleWe are seeking a highly skilled Program Manager to join our team at RTX Corporation. As a Program Manager, you will be responsible for leading responses for RFIs and Bids, managing program increment planning events, and coordinating all aspects of the Integrated Product Development Team activities.Key ResponsibilitiesCoordinate and direct...

  • Chief Development Officer

    3 weeks ago

    Des Moines, Iowa, United States Boys and Girls Clubs of Central Iowa Full time

    Job Title: Chief Development OfficerJob Summary:The Chief Development Officer is a key leadership position at Boys and Girls Clubs of Central Iowa, responsible for developing and implementing revenue-generating strategies to support the organization's mission. This role requires a sophisticated relationship-builder who can adapt communication styles to work...

  • Senior Learning Specialist

    9 hours ago

    Des Moines, Iowa, United States Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Learning Specialist to join our team at Principal Financial Group. As a key member of our organization, you will be responsible for designing and delivering training programs that meet the needs of our employees and support the company's overall business objectives.Key...

  • Senior Learning Consultant

    2 days ago

    Des Moines, Iowa, United States Principal Financial Group Full time

    About the RoleWe are seeking a highly skilled Senior Learning Consultant to join our team at Principal Financial Group. As a key member of our organization, you will play a critical role in developing and implementing training programs that drive business results.Key ResponsibilitiesDesign and deliver training programs that meet the needs of our employees...

  • Software Development Internship

    4 weeks ago

    Des Moines, Iowa, United States Wellmark Blue Cross and Blue Shield Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Technology Division as a Software Development Intern. In this role, you will have the opportunity to work on various projects, including assisting with the management and troubleshooting of multiple applications, collaborating with application operations to...

  • Business Development Manager

    1 month ago

    Des Moines, Iowa, United States NUCKOLLS Full time

    Lead the Way with NUCKOLLSWe are seeking a highly motivated and results-driven individual to join our team as a Sales Associate. As a leader in our organization, you will have the opportunity to develop and implement strategies to drive business growth and success.Key Responsibilities:Service and expand our existing client base through exceptional customer...

  • Product Manager, Machine Learning

    1 day ago

    Des Moines, Iowa, United States Meta Inc Full time

    Job SummaryMeta is seeking an entrepreneurial Product Manager with Machine Learning expertise to drive product initiatives across the company. The ideal candidate will have strong leadership, organizational, and execution skills, as well as experience working with cross-functional teams to build products.Key ResponsibilitiesIdentify significant opportunities...

  • Software Development Intern

    3 weeks ago

    Des Moines, Iowa, United States Wellmark Blue Cross and Blue Shield Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Technology Division as an Application Support Specialist. In this role, you will assist with the management and troubleshooting of multiple applications in support of Wellmark's systems.Key ResponsibilitiesAssist with the management and troubleshooting of multiple...

  • Software Development Internship

    1 month ago

    Des Moines, Iowa, United States Wellmark Blue Cross and Blue Shield Full time

    About the RoleWellmark Blue Cross and Blue Shield is seeking a talented individual to join our Technology Division as a Software Development Intern. This role will provide an opportunity to gain hands-on experience in application development and support, working closely with our technology team to deliver innovative solutions.Key ResponsibilitiesAssist in...