Sales Associate

2 months ago


Pekin, Illinois, United States Runnings Full time
Job Summary

The Sales Associate is a key member of the Runnings team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Greet customers as they shop in the retail store, assisting with customer service questions and providing solutions to their needs.
  • Pet Grooming: Provide pet grooming services to customers, ensuring their pets receive the best care possible.
  • Merchandise Management: Price store merchandise and make price changes as requested by store management, ensuring accurate pricing and inventory levels.
  • Stock and Face Merchandise: Stock and face merchandise on shelves as requested by store management, maintaining a visually appealing store environment.
  • Receiving and Organizing: Assist in receiving freight and organizing incoming products as directed by store management, ensuring efficient inventory management.
  • Cycle Counts: Participate in cycle counts, ensuring accurate inventory levels and identifying any discrepancies.
  • Customer Transactions: Handle customer transactions utilizing the KCX cash register system, ensuring accurate cash handling and customer satisfaction.
  • Cash Handling: Responsible for accurate cash handling, maintaining a secure and efficient cash handling process.
  • Customer Returns: Handle customer returns, ensuring a smooth and efficient return process.
Additional Responsibilities
  • Housekeeping: Perform housekeeping duties, maintaining a clean and organized store environment.
  • Other Duties: Perform other duties as assigned by store management, ensuring the smooth operation of the store.
Mental and Physical Requirements
  • Customer Service Skills: Excellent customer service skills required, ensuring a positive shopping experience for customers.
  • Lifting and Standing: Frequent lifting up to 50 pounds and long periods of standing, requiring physical stamina and endurance.
  • Bending and Twisting: Frequent bending and twisting, requiring flexibility and mobility.
Education, Training, and Experience
  • Education: High School Diploma or GED preferred, ensuring a strong foundation in basic math and communication skills.
Working Environment and Conditions
  • Retail Store Environment: Work in a fast-paced retail store environment, requiring adaptability and flexibility.
  • Cold and Warm Conditions: Work in cold and warm conditions, requiring tolerance and stamina.
  • Irregular Work Schedule: Work an irregular schedule, including evenings, weekends, and holidays, requiring flexibility and adaptability.
Equipment and Tools
  • Computer: Utilize a computer for various tasks, including inventory management and customer transactions.
  • Calculator: Utilize a calculator for basic math calculations.
  • Cash Register-Scanner: Utilize a cash register-scanner for customer transactions.
  • Telephone: Utilize a telephone for customer service and communication.
  • Fax: Utilize a fax machine for communication and documentation.
  • Copy Machine: Utilize a copy machine for printing and copying documents.
  • Computer Software and Network: Utilize computer software and network for various tasks, including inventory management and customer transactions.

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