Restaurant Operations Manager

3 weeks ago


Atlanta, Georgia, United States Burger King - ATL Full time
Job Overview

Burger King - ATL is seeking a dedicated and enthusiastic Shift Manager to join our restaurant team. As a key member of our management staff, you will be responsible for overseeing operations during assigned shifts, ensuring efficient operations, and maintaining high levels of customer satisfaction.

Responsibilities
  • Supervise and coordinate activities of the restaurant staff during assigned shifts.
  • Ensure all health and safety restaurant policies and procedures are followed.
  • Monitor and manage inventory, ensuring that all necessary supplies are stocked and ready for use.
  • Handle customer complaints and queries, ensuring high levels of customer satisfaction.
  • Train new staff members and provide ongoing training for existing staff.
  • Assist in the preparation of food and beverages when necessary.
  • Ensure the restaurant is clean and well-maintained at all times.
  • Manage cash handling, reconcile cash drawers, and make bank deposits.
  • Assist in the planning and execution of promotional events.
Requirements and Qualifications
  • Previous experience in a supervisory role.
  • Excellent customer service skills.
  • Strong leadership and management abilities.
  • Ability to work in a fast-paced environment.
  • Knowledge of food safety regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.


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