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Infrastructure Engineer Role
2 weeks ago
About the Role
This role involves working as part of a team to support the FBI's Information Technology Infrastructure Division. The successful candidate will have strong skills in networking technologies and experience in responding to tickets, alerts, or communications that come into the Network Operations Center.
Responsibilities
- Assist the Intermediate Network Engineer and on-site government personnel in responding to and managing any tickets, alerts, or communications that come into the Network Operations Center.
- Follow up with other government and contractor personnel on outstanding ticket updates.
- Observe the actions of other contractor personnel to capture and assist with ticket updates or notes for after action reviews.
- Provide support to other contractor personnel towards the accomplishment of their responsibilities and duties.
- Contribute to reporting and data analysis of the work done under the CLIN by the NOC.
Requirements
- Active Top-Secret security clearance
- 1-3 years of relevant IT experience with specialization in networking technologies, specifically with Cisco switches and routers and resolving LAN/WAN issues.
- Basic knowledge of IP, OSPF, BGP, EIGRP, MPLS, Stateful firewalls and encryption technologies.
What We Offer
TekSynap provides a comprehensive benefits package to its employees including health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays.
Work Environment
The work environment is based in Huntsville, AL, and involves working in an office setting with occasional travel required within the US.
Physical Demands
The physical demands of this role involve standing, walking, sitting, climbing or balancing, and lifting up to 10 pounds. Regular use of hands to handle, feel, touch; reach with hands and arms; talk and hear is also required.