Healthcare Operations Manager
4 weeks ago
Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide patients with long-term success even when other treatments have failed.
Job DescriptionWe are seeking a General Manager to join our team at our Ponte Vedra Beach-Nocatee, FL office. As a General Manager, you will be responsible for leading a team to provide exceptional patient experience and outcomes, conducting daily operations, and taking ownership of team, office, and patient outcomes.
Responsibilities- Lead a team to deliver exceptional patient experience and outcomes
- Conduct daily operations, including staff scheduling, office administration, and performance management
- Take ownership of team, office, and patient outcomes
- Understand and connect patients with Serenity's treatment options
- Provide support for 1 to 3 providers
- Train and educate new provider assistants
- High School Diploma/GED
- Strong customer service mindset
- Minimum of 3 years of management or leadership experience
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
- Accelerated healthcare career growth – rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
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