Healthcare Operations Manager

4 weeks ago


Ponte Vedra, United States Serenity Healthcare Full time
About Serenity Healthcare

Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide patients with long-term success even when other treatments have failed.

Job Description

We are seeking a General Manager to join our team at our Ponte Vedra Beach-Nocatee, FL office. As a General Manager, you will be responsible for leading a team to provide exceptional patient experience and outcomes, conducting daily operations, and taking ownership of team, office, and patient outcomes.

Responsibilities
  • Lead a team to deliver exceptional patient experience and outcomes
  • Conduct daily operations, including staff scheduling, office administration, and performance management
  • Take ownership of team, office, and patient outcomes
  • Understand and connect patients with Serenity's treatment options
  • Provide support for 1 to 3 providers
  • Train and educate new provider assistants
Qualifications
  • High School Diploma/GED
  • Strong customer service mindset
  • Minimum of 3 years of management or leadership experience
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
Benefits
  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options


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