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Insurance Customer Support Agent

2 months ago


San Angelo, Texas, United States Heidi Douma - State Farm Agent Full time
Job Overview

POSITION SUMMARY: A well-established insurance firm, Heidi Douma State Farm, is seeking a meticulous professional to support insurance representatives in enhancing and sustaining their clientele. As a member of the Service Team, your dedication to client satisfaction, strong interpersonal abilities, and business insight will be instrumental to the team’s success.

Your proactive attitude and methodical approach will play a key role in the firm’s development and achievements. Join us in providing outstanding service and fostering business growth.

KEY RESPONSIBILITIES:
  • Develop and maintain strong customer relationships
  • Deliver prompt and courteous service, addressing questions regarding insurance options, policy specifics, and claims
  • Perform needs assessments to suggest appropriate insurance solutions
  • Engage in effective communication to fulfill customer requirements and promote business expansion
REQUIREMENTS:
  • Strong commitment to customer service
  • Willingness to acquire necessary licenses
  • Results-driven with an emphasis on marketing initiatives
OFFERINGS:
  • Attractive salary with performance bonuses
  • Paid leave for vacations and personal time
  • Comprehensive health insurance
  • 401K retirement savings plan
  • Opportunities for professional growth