Guest Service Ambassador

1 week ago


Saint Croix Falls, Wisconsin, United States Marketplace Foods Full time
About Us

Marketplace Foods is a fast-growing employee-owned grocery retailer located in the Midwest. We offer unique online grocery home delivery services through our CobornsDelivers locations and own and operate liquor stores under the Coborn's Liquor, Cash Wise Liquor, and Captain Jack's brands.

Job Summary

We are seeking a Guest Service Representative to join our team at Marketplace Foods. As a Guest Service Representative, you will be responsible for providing remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers.

Duties and Responsibilities
  • Maintain a 'Say Yes to the Guest' attitude by providing exceptional guest service.
  • Perform all front-end functions including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
  • Assist guests with returned merchandise, overrings, and overcharges.
  • Conduct cashier accuracy audits and provide low-level troubleshooting and/or inform store management of problem areas.
  • Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
  • Provide backup to the Guest Service Manager and Senior Guest Service Manager in their absence.
Requirements
  • We believe that building a team of people with different backgrounds, beliefs, experiences, and perspectives inspires fresh thinking and opens us up to new possibilities.
  • We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans, and individuals with disabilities are encouraged to apply.
What's In It For Me

We celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior. We even have an app for that. Our vibrant and fun work environment, ongoing opportunities for career growth, and generous benefit packages make us a great place to work. With a 10% Employee Discount, DailyPay, Paid Time Off, Sunday Premium Pay, and more, we offer a bright future for all employee owners.



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