Customer Service Specialist

7 days ago


Victoria, Texas, United States Ranch and Home Supply LLC Full time

Job Summary:

We're looking for a skilled Customer Service Specialist to join our team at Ranch and Home Supply LLC. As a key member of our sales floor team, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.

About the Role:

This Customer Service Specialist position involves working closely with customers to understand their needs and preferences. You'll provide expert advice on a wide range of products, from hardware and fencing to animal feed and health products. Your primary focus will be on creating a welcoming and inclusive store environment that encourages customers to explore and engage with our offerings.

Key Responsibilities:

  • Engage with customers to understand their needs and preferences, providing tailored recommendations and solutions.
  • Develop and maintain strong product knowledge to deliver expert advice and support.
  • Collaborate with colleagues to achieve sales targets and maintain a positive store atmosphere.
  • Participate in visual merchandising efforts to create an inviting store environment.

Requirements:

  • Demonstrate a passion for delivering exceptional customer service and building strong relationships.
  • Be able to work effectively in a fast-paced retail environment with heavy lifting and repetitive tasks.
  • Possess excellent communication and interpersonal skills to build strong relationships with customers and colleagues.

Salary and Benefits:

The successful candidate can expect a salary range of $45,000 - $60,000 per year, depending on experience. In addition, we offer a comprehensive benefits package, including employee discounts, multiple health insurance options, dental and vision coverage, life insurance, paid vacation time, holiday pay, paid sick leave, 401(k) matching, and opportunities for professional development and growth.



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