Software Quality Assurance Engineer

3 weeks ago


Santa Clara, California, United States ServiceNow Full time

We are seeking a skilled Software Quality Assurance Engineer to join our QE Industry Verticals team. As a key member of our team, you will be responsible for maintaining existing automation test frameworks, collecting and reporting quality metrics from test execution, and working with developers to design specific testing strategies for features being developed and automate them.

Key responsibilities include:

  • Maintaining existing automation test frameworks
  • Collecting and reporting quality metrics from test execution
  • Working with developers to design specific testing strategies for features being developed and automate them
  • Creating comprehensive test plans, execute and automate them
  • Supporting engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

To be successful in this role, you will need:

  • Currently enrolled in an accredited university as a full-time student, or recent graduate
  • Pursuing a Bachelor's degree, in Computer Science, Computer Engineering, or related field
  • 0+ years of experience with technologies relevant to ServiceNow
  • Knowledge of programming or scripting language such as JavaScript, Python or Ruby
  • High level of creativity and quick problem-solving capabilities
  • Ability to test a system using techniques such as unit testing, run manual test cases, design an integration vs unit vs manual strategy, design a test reporting system, run load testing, figure out what to benchmark
  • Some working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks

We offer a competitive compensation package, including a base pay of $88,200 - $127,800, plus equity (when applicable), variable/incentive compensation and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

We are an equal opportunity employer and welcome candidates from diverse backgrounds. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.



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