Social Services Director

1 week ago

Jamaica, New York, United States Project Redirect Inc Of The Distric Full time
Job Overview

At Project Redirect Inc Of The District, we are seeking a highly skilled and experienced Social Services Director to lead our Homeless Shelter program. As a key member of our team, you will be responsible for the overall management and direction of our comprehensive social services program, with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient.

Responsibilities:

  • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator, and Employment Specialists.
  • Coordinate all case management services, including assessments and development and implementation of service plans.
  • Ensure that staff appropriately identifies the needs of the clients, provide appropriate referrals, and ensure case managers follow up with resources.
  • Ensure assessments, service plans, and interactions with the clients are appropriately documented.
  • Act as the point person with subcontractors and/or service providers, including medical providers, mental health providers, substance abuse providers, and employment services providers.
  • Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs.
  • Ensure all reports are submitted accurately and in a timely manner.
  • Responsible for ensuring monthly housing targets are met.
  • Monitor demographic reports to ensure consistency with ILP compliance.
  • Ensure all employees in the Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals.
  • Organize onsite and offsite training opportunities for professional development of staff.
  • Facilitate weekly meetings with social service staff to address client issues and progress.
  • Ensure adherence to all requisite regulations and DHS policies and procedures.
  • Act as a liaison with other department directors.
  • Provide crisis intervention and stabilization as needed.

Professional & Personal Qualifications:

  • A Master's degree in Social Work, Psychology, Sociology, or a related field with 2+ years of direct social service experience.
  • A Bachelor's degree in Human Service or a related field with 4+ years of direct social service experience.
  • An Associate's degree with 6+ years of direct social service experience.
  • The ability to work some evenings and occasional weekends as needed.
  • Excellent and demonstrated writing ability.
  • Fluent in English and Spanish is a plus.
  • Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred.
  • Advanced knowledge of MS Word, Excel, and database management skills.
  • Knowledge of community resources.
  • The ability to solve problems, make decisions, resolve conflicts, and listen.
  • The ability to deal calmly in crisis situations.
  • Proven ability to work collaboratively well with diverse groups.
  • Proven ability to handle multiple tasks effectively under pressure.
  • Strong organizational skills, detail-oriented, and efficient.
  • Maturity, integrity, and sound judgment.

Estimated Salary Range: $60,000 - $80,000 per year, depending on experience.

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