Digital Transformation Leader

5 days ago


United, United States Forhyre Full time
Job Summary
We are seeking a seasoned Digital Transformation Leader to drive business growth through strategic planning, customer engagement, and solution delivery.

About Forhyre
We are a leading provider of Customer Success services, dedicated to helping businesses grow and thrive in today's digital landscape. With a strong presence in the BFSI/CMT industry, we deliver cutting-edge solutions that meet the evolving needs of our clients.

Responsibilities
This role requires a high degree of autonomy, with responsibilities including:
  • Partnering with cross-functional teams to drive business growth.
  • Developing and executing Customer Success strategies.
  • Managing a book of business, tracking progress on account revenue growth, margin, and CSDT scores.
  • Driving Customer Success pursuits and shaping deals to improve winnability.

Requirements
To succeed in this role, you will need:
  • 8-10 years of experience in business and technology consulting services, with a focus on Customer Success advisory and technology services.
  • A deep understanding of the BFSI/CMT industry and its challenges.
  • Experience working with enterprise technology platforms, including SharePoint, Liferay, Backbase, Mulesoft, Tipco, Pega, Contentful, Sitecore, Adobe, Acquia, SAP hybris, BigCommerce, Microsoft Dynamics CRM, Magento, Marketo, IBM, etc.
  • Prior experience in Customer Success estimation and solutioning.
  • Excellent communication and relationship-building skills, with the ability to work with senior-level executives.

Benefits
We offer a competitive compensation package, including a base salary, bonuses, and benefits. You will also have opportunities for professional development and growth within our company.

Salary Range
$120,000 - $180,000 per year, depending on experience.

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