Animal Care Team Member
4 days ago
At Animal Medical Clinic of Orlando, we put people first and prioritize creating an inclusive environment for all employees. We celebrate diversity and strive to make a positive impact on our community.
Job OverviewWe are seeking a skilled and compassionate Veterinary Receptionist to support our veterinarians, technicians, and other staff members in providing top-notch patient and client care.
ResponsibilitiesThe successful candidate will be responsible for:
- Greeting clients and pets by name with a smile and a positive attitude.
- Answering phones promptly and professionally, addressing client inquiries, and providing knowledgeable advice.
- Scheduling appointments and surgeries, confirming details with clients.
- Note-taking and recording key points from client conversations.
- Entering accurate charges, explaining invoices, and processing payments.
To excel in this role, you must have:
- Computer knowledge and proficiency in keyboarding and communication tools.
- Working knowledge of veterinary terminology.
- Excellent spelling and grammar skills.
- Ability to handle stress and pressure while maintaining a calm and professional demeanor.
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