Pet Resort Receptionist

2 weeks ago


Cincinnati, Ohio, United States PetSuites Full time

At PetSuites, we're passionate about delivering exceptional pet care experiences that exceed our guests' expectations. As a Pet Resort Receptionist, you'll play a vital role in ensuring our facilities meet or exceed cleanliness and safety standards, while providing personalized service to our pet parents and their furry friends.

Responsibilities:

  • Provide exceptional customer service by following our Service Foundation principles, ensuring each guest is treated with respect and dignity.
  • Answer all incoming calls, respond to voicemails and emails, and make boarding reservations, book grooming, training, and temperament test appointments.
  • Manage cash, check, and credit card transactions, and report and reconcile as needed.
  • Get to know clients and their pet's names on a regular basis, and obtain all necessary information for their visit, ensuring accuracy and inputting into our computer systems.
  • Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
  • Have general knowledge of all services offered at our site and be able to provide solutions to clients' needs.
  • Obtain vaccination records from veterinary offices and input into our computer systems.
  • Assist in managing waitlists on weekends, peak season, and holidays, ensuring rooms are utilized to maximum capacity.
  • Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
  • Help initiate 'white glove' treatment to our best customers, securing reservations before peak seasons.
  • Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals.
  • Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.

A Day In The Life:

You'll come to work daily with a smile on your face, excited to help serve our pet parents and their furry friends. You'll be in our branded gear, running our lobby and curbside service, greeting everyone as they come in and solving whatever their need is. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget - you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses.

Full Time Benefits Include:

Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, 401k match, and more.

PetSuites is the leader of the pack in pet resorts, offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.



  • Cincinnati, Ohio, United States Alliance Animal Health Full time

    Job Title: Veterinary ReceptionistWe are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Alliance Animal Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Maintain the visual appeal of the hospital...


  • Cincinnati, Ohio, United States My Pet's Vet - Eastgate Full time

    Job DescriptionMy Pet's Vet - Eastgate is seeking a highly motivated and compassionate Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our clients and their pets.ResponsibilitiesGreet clients and their pets in a friendly and welcoming mannerAnswer...


  • Cincinnati, Ohio, United States Alliance Animal Health Full time

    Job SummaryWe are seeking a compassionate and organized Veterinary Receptionist to join our team at Alliance Animal Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and welcoming environment for our clients and their pets.Key...

  • Banquet Server

    2 weeks ago


    Cincinnati, Ohio, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a skilled Banquet Server to join our team at HEI Hotels & Resorts. As a Banquet Server, you will play a key role in ensuring the success of our banquet functions by providing exceptional service to our guests.ResponsibilitiesSet up banquet rooms according to specifications, including linens, serviceware, and glassware.Attend roll...


  • Cincinnati, Ohio, United States HEI Hotels and Resorts Full time

    About UsAt HEI Hotels and Resorts, we're committed to delivering exceptional guest experiences and fostering a culture of excellence. Our team is dedicated to providing top-notch service and ensuring that every guest feels valued and cared for.Job SummaryWe're seeking a highly skilled Night Audit Specialist to join our team at The Westin Cincinnati. As a key...


  • Cincinnati, Ohio, United States White Glove Placement Full time

    Unlock Your Dream Career with White Glove PlacementAre you a dedicated mental health professional seeking a new challenge? Look no further than White Glove Placement, the largest healthcare staffing company in the industry. We offer unparalleled job opportunities, a competitive edge, and expert career guidance to help you achieve your goals.Our Comprehensive...


  • Cincinnati, Ohio, United States Online Transport Full time

    Online Transport Job OpportunityWe are seeking professional and safety-conscious Class A CDL Company Truck Drivers to join our team.Key BenefitsRegional drivers are home on weekendsOTR drivers can choose their routes and durationEligible for a sign-on bonusAverage 2,200-2,500 miles per weekPaid weekly via direct depositPet policy and rider program...


  • Cincinnati, Ohio, United States HEI Hotels & Resorts Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Kitchen Steward to join our team at The Westin Cincinnati. As a key member of our culinary and stewarding team, you will play a vital role in ensuring the cleanliness and organization of our Food and Beverage Outlets.ResponsibilitiesSort and wash soiled ware, ensuring it is properly cleaned...

  • ECMO Specialist RN

    4 weeks ago


    Cincinnati, Ohio, United States White Glove Placement Full time

    ECMO Specialist RN Job OpportunityWhite Glove Placement is seeking a highly skilled ECMO Specialist RN to join our team. As a key member of our healthcare staffing company, you will have the opportunity to work with top facilities and enjoy competitive pay and benefits.Job DetailsJob Type: TravelAssignment Length: 8 weeksShift: Night 3x12-Hour (19:00 -...


  • Cincinnati, Ohio, United States CoreMedical Group Full time

    Job Title: RN Home Health Travel Nursing PositionCoreMedical Group is seeking a skilled RN for a travel nursing position in Home Health. This exciting opportunity offers a chance to work with a reputable healthcare staffing agency and gain valuable experience in a dynamic environment.Job Description:Specialty: Home HealthDiscipline: RNDuration: 13...


  • Cincinnati, Ohio, United States White Glove Placement Full time

    Job Title: Psychiatrist - Region 2 - Staff AugmentationJob Summary: We are seeking a skilled Psychiatrist to join our team in Region 2 for a staff augmentation opportunity. As a Psychiatrist, you will provide mental health services to patients and contribute to the success of our healthcare team.Key Responsibilities:Provide mental health services to...


  • Cincinnati, Ohio, United States White Glove Placement Full time

    Respiratory Therapist Job OverviewWhite Glove Placement is seeking a skilled Respiratory Therapist to join our team. As a Respiratory Therapist, you will be responsible for providing high-quality patient care and working closely with healthcare professionals to ensure the best possible outcomes.Key Responsibilities:Provide respiratory care to patients with a...

  • Pediatric ICU Nurse

    2 weeks ago


    Cincinnati, Ohio, United States White Glove Placement Full time

    Are you a dedicated and compassionate Registered Nurse looking for a challenging opportunity in a Pediatric Intensive Care Unit? White Glove Placement is seeking a skilled RN to join our team for an 8-week travel assignment in Cincinnati, OH. **Job Details:** * Estimated Gross Weekly Wage: $2755 * Location: Cincinnati, OH * Shift: Night 3x12-Hour (19:00 -...

  • Bartender

    1 week ago


    Cincinnati, Ohio, United States HEI Hotels & Resorts Full time

    Job Title: Outlet BartenderAbout the Role:We are seeking a skilled and enthusiastic Outlet Bartender to join our team at The Westin Cincinnati. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience in our bar and lounge areas.Responsibilities:- Maintain a clean and...


  • Cincinnati, Ohio, United States HealthEcareers - Client Full time

    Job Title: Skilled Nursing Facility Physical Therapist Travel PositionCore Medical Group is seeking a skilled nursing facility physical therapist for a travel position in Cincinnati, Ohio.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelClient in OH seeking...


  • Cincinnati, Ohio, United States HealthEcareers - Client Full time

    Job Title: Skilled Nursing Facility Physical Therapist Travel PositionCore Medical Group is seeking a skilled nursing facility physical therapist for a travel position in Cincinnati, Ohio.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelClient...

  • Front Desk Associate

    3 weeks ago


    Cincinnati, Ohio, United States The Westin Cincinnati Full time

    About Us: The Westin Cincinnati is a world-class hotel that values its associates and strives to create a workplace that fosters growth and development. Our team is dedicated to providing exceptional service to our guests and making their stay with us unforgettable. Job Summary: We are seeking a highly skilled and customer-focused Front Desk Associate to...


  • Cincinnati, United States The Pet Spot Inc Full time

    We are looking to add an experienced Groomer to our team. A successful candidate for this position should have experience grooming and bathing all breeds. This is a service-related industry that requires someone who is passionate about customer service, a team player, self-motivated, takes direction well, has excellent communication skills, and has great...


  • Cincinnati, United States PetSuites Full time

    We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great...

  • Bather

    1 week ago


    Cincinnati, United States The Pet Spot Inc Full time

    The Pet Spot - Pet Bather Position Are you passionate about animals and enjoy making them look and feel their best? Do you thrive in a fast-paced, fun-loving environment? The Pet Spot, an established grooming, daycare, and boarding facility in Cincinnati, is looking for a skilled and enthusiastic Bather to join our team. As a Bather, you will play a crucial...

  • Bather

    1 week ago


    Cincinnati, United States The Pet Spot Inc Full time

    The Pet Spot - Pet Bather PositionAre you passionate about animals and enjoy making them look and feel their best? Do you thrive in a fast-paced, fun-loving environment?The Pet Spot, an established grooming, daycare, and boarding facility in Cincinnati, is looking for a skilled and enthusiastic Bather to join our team. As a Bather, you will play a crucial...

  • Kennel Technician

    2 weeks ago


    Cincinnati, United States PetSuites Full time

    Do you LOVE animals? Do you want to hang out with dogs and cats everyday? Do you want to bring your pet to work with you? This could be the job for you! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates ("NVA") that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting...


  • Cincinnati, United States Community Veterinary Partners Full time

    Animal Care Center (ACC), located in Forest Park, Ohio is seeking a full-time Associate Veterinarian to join our growing team of doctors. ACC has offered a complete range of veterinary services for over 40 years and understands what it takes to provide optimal, effective care to dogs and cats alike. We are We treat every patient like family, receiving...

  • Front Desk Agent

    3 months ago


    Cincinnati, United States The Westin Cincinnati Full time

    About Us: Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates...

  • Room Attendant

    2 months ago


    Cincinnati, United States The Westin Cincinnati Full time

    About Us: Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates...

  • Room Attendant

    3 months ago


    Cincinnati, United States The Westin Cincinnati Full time

    About Us: Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates...

  • Banquet Sever

    2 weeks ago


    Cincinnati, United States HEI Hotels & Resorts Full time

    Overview Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience. Responsibilities Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.  Attend roll call meetings before events to learn function particulars, including guest and hotel...


  • Cincinnati, United States White Glove Placement Full time

    Psychiatrist - Region 2 - Staff Augmentation Estimated Gross Weekly Wage $6839 Location CininnatiOH Shift Day 8:00 AM-4:30 AM Start Date 08/08/2024 Assignment Length 26 weeks Job Type Travel Job ID 51104761 Minimum Requirements Benefits Unmatched Job Opportunities: Access the largest, most reliable job database, updated in real-time to ensure you see...

  • Service Express Agent

    4 weeks ago


    Cincinnati, United States HEI Hotels & Resorts Full time

    Overview Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Responsibilities Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain...

  • Front Desk Supervisor

    1 month ago


    Cincinnati, United States The Westin Cincinnati Full time

    About Us: Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates...

  • RN - ECMO Specialist

    4 weeks ago


    Cincinnati, United States White Glove Placement Full time

    RN - ECMO Specialist Estimated Gross Weekly Wage $2755 Location CincinnatiOH Shift Night 3x12-Hour (19:00 - 07:00) Start Date 10/28/2024 Assignment Length 8 weeks Job Type Travel Job ID 2655928 Minimum Requirements State Licensure: A valid RN license in the state of practice Clinical Rotations: Minimum of 2 years recent RN experience Certificaton:...


  • Cincinnati, United States White Glove Placement Full time

    RN - PICU (Pediatric ICU) Estimated Gross Weekly Wage $2755 Location CincinnatiOH Shift Night 3x12-Hour (19:00 - 07:00) Start Date 10/28/2024 Assignment Length 8 weeks Job Type Travel Job ID 2662387 Minimum Requirements State Licensure: A valid RN license in the state of practice Clinical Rotations: Minimum of 2 years recent RN experience...


  • Cincinnati, United States Wallick Communities Full time

    DescriptionThe Ashford of Mt. Washington is looking for a Business Office Manager to join their team! Come be a part of the team where we are making a difference in residents' lives - we will help you reach your potential while you help others reach theirs in a luxurious, comfortable and safe space. Wallick Senior Living gives senior citizens a place called...

  • Front Desk Agent

    5 months ago


    Cincinnati, United States Extended Stay Cincinnati Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Night Audit Agent

    2 months ago


    Cincinnati, United States Hyatt Regency Cincinnati Full time

    Property Description: Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a...