Store Associate Role

7 days ago


Reading, Pennsylvania, United States Burlington Full time
About the Job

We are seeking a skilled Store Associate to join our team in Wyomissing, PA. This role is responsible for maintaining a secure shopping environment while delivering exceptional customer service.

The ideal candidate will have 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations and possess excellent communication skills. They will be able to stand and walk for extended periods, visually monitor the store environment, and maintain confidentiality.

As a Store Associate, you will engage with customers and colleagues in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

You will also be responsible for monitoring the entrance for the entire duration of every shift, reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence, positive attitude, and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.

Responsibilities:
  • Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards


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