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Food Service Operations Supervisor

2 months ago

Sacramento, California, United States University of California-Davis Full time

Job Summary

The University of California-Davis is seeking a highly skilled Food Service Operations Supervisor to oversee patient and retail services throughout the UC Davis Health Campus. This role is responsible for ensuring the highest standards of food quality, safety, and customer service.

Key Responsibilities

  • Supervise represented staff and operations for patient and retail services
  • Monitor food quality, safety, and service timelines
  • Develop and implement policies and procedures for food and physical safety and sanitation
  • Conduct performance management, development, coaching, and staff training
  • Manage administrative tasks related to staff supervision, including scheduling, timekeeping, and vacation approvals
  • Support and collaborate with department managers to improve department operations
  • Ensure compliance with food safety regulations and standards

Requirements

  • Supervisory or leadership experience in food service
  • Experience with staff scheduling and timekeeping
  • Performance management experience
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Email
  • Prior experience providing customer service
  • Experience with staff development and training
  • Work experience with plate presentation, merchandising, and/or quality control
  • Effective written and oral communication skills
  • Experience working with food safety auditors and food safety regulations
  • ServSafe certification is required within 6 months of employment with renewal prior to expiration

Preferred Qualifications

  • Knowledge of University and departmental policies and procedures
  • Experience working in a union environment
  • Prior experience facilitating team building, engagement, and change management workshops or training
  • Knowledge of therapeutic diets and food allergens
  • Experience with POS and cash handling

Special Requirements

  • This position must be available to work variable schedules, including weekends and holidays, and overtime as needed
  • Must be able to move items weighing up to 50 pounds
  • This position is subject to fingerprinting and criminal background investigation
  • Able to travel around UCDH and to other catering event locations
  • Must have a valid California Driver's License