Restaurant Team Member Trainer

5 days ago


East Stroudsburg, Pennsylvania, United States Dunkin' Full time
Job Title: Restaurant Team Member Trainer

Job Summary:
We are seeking a Restaurant Team Member Trainer to join our team at Dunkin'. As a Restaurant Team Member Trainer, you will be responsible for training and coaching restaurant team members on their roles and responsibilities, ensuring they meet Brand and food safety standards.

Key Responsibilities:
• Perform all responsibilities of restaurant team members
• Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards
• Train restaurant team members and ensure completion of required training using Brand and franchisee tools
• Help onboard restaurant team members using Brand and franchisee tools and resources
• Ensure restaurant team can execute new product rollouts including training, marketing, and sampling
• Communicate clearly with restaurant team members and managers
• Serve as a role model for restaurant team
• Provide great guest service and coach restaurant team members to do the same

Requirements:
• Basic computer skills
• Fluent in spoken and written English
• Previous experience in retail, restaurant, or hospitality
• High School diploma or equivalent
• Key Competencies: Works well with others in a fast-paced team environment, on time, demonstrates honesty and a positive attitude, willingness to learn and adapt to change, guest focused

Working Conditions:
• Standing on feet
• Repetitive motion including bending, stooping, and reaching
• Lifting objects, ice, products, boxes up to 20lbs (if applicable)
• Wearing a headset
• Working in a small space

Important Note:
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s).
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