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Case Manager

2 months ago

Miami, Florida, United States HR Employer Solutions Group Full time
Job Summary

We are seeking a highly skilled Case Manager to join our team at HR Employer Solutions Group. As a key member of our client management team, you will be responsible for delivering exceptional care and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Maintain a caseload of active clients, providing personalized support and guidance to ensure successful outcomes.
  • Act as a liaison between clients, families, and external agencies, fostering strong relationships and communication.
  • Develop and implement comprehensive service plans, tailored to meet the unique needs of each client.
  • Collaborate with treatment teams to provide timely and effective support, ensuring seamless care coordination.
  • Document and report client progress, maintaining accurate and up-to-date records.
  • May be required to transport clients in an agency vehicle, ensuring safe and reliable transportation.
  • Provide on-call services as needed, demonstrating a commitment to client care and support.
  • Participate in staff meetings and training sessions, staying informed and up-to-date on best practices and industry developments.
  • Uphold confidentiality and maintain the highest standards of professionalism in all interactions.
  • Ensure timely completion of administrative tasks, including registration for benefits and authorization for Medicaid services.
  • Monitor billing data and units for Medicaid, ensuring accurate and efficient processing.
  • Maintain accurate records of client interactions and progress, in accordance with program and contract guidelines.

Requirements:

  • Bachelor's degree in Psychology, Social Work, Mental Health, or related field.
  • One year of experience in counseling or case management, with a focus on Severely Emotionally Disturbed adults/children.
  • One year of experience working with the mental health and substance abuse community.
  • Targeted Case Manager certification.