Security Officer

6 days ago


Johnstown, Pennsylvania, United States ASM Global Full time
Job Summary

This role is responsible for ensuring the safety and security of patrons, staff, and visitors to the 1st Summit Arena @ Cambria County War Memorial. The Security Representative will work closely with the General Manager and Box Office Manager to provide a secure and enjoyable experience for all event attendees.

Key Responsibilities

• Screen fans entering the building for unauthorized items
• Secure/restrict public access to areas deemed off-limits by management
• Patrol the building's interior and exterior for unauthorized accesses or trespassing during, before, and after arena events
• Respond to customer/fan needs relating to crowd control and safety in accordance with established rules and policies
• Alert arena management and supervisors to any concerns regarding safety/security
• Handle security/safety needs in accordance with established protocols
• Escort staff and/or tour personnel to provide a security presence as requested
• Stand guard during events and tour post periodically to ensure safety of patrons, staff, vendors, participants, and others on premises
• Handle any disturbances or problems that arise during events or at the facility
• Write incident reports and meet with security supervisor to review procedures
• Control unusual circumstances and events during fire, storms, riots, and other emergencies
• Respond immediately to emergency situations, answer alarms, and investigate disturbances

Requirements

• On-the-job training provided
• High school diploma or G.E.D. preferred
• Demonstrate knowledge of security issues related to a major sports and entertainment venue
• Handle conflicts, make common sense decisions, and exercise proper action during high-tension and stressful situations
• Meet the physical demands of this job, which include being able to get in and around the facility, lifting, carrying, moving, climbing, and moderate to loud noises
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Organize and prioritize work to meet deadlines
• Work effectively under pressure and/or stringent schedule and produce accurate results
• Work independently, exercising judgment and initiative
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
• Remain flexible and adjust to situations as they occur

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work indoors and outdoors as required by the function. Must have the physical ability to maneuver around the facility, at times, walking and/or standing up to 6-10 hours daily, as well as the ability to lift in excess of 25 pounds. This position is also exposed to adverse conditions including inclement weather, noise, fumes, etc.

Working Conditions

This role requires the ability to work in a fast-paced environment, with frequent interruptions and changing priorities. The Security Representative must be able to work effectively in a team environment and communicate effectively with others. The position requires the ability to work a variety of shifts, including nights, weekends, and holidays as needed.
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