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Insurance Sales Representative

1 month ago

Atlanta, Georgia, United States Freeway Insurance Services America LLC Full time
Job Title: Insurance Sales Agent

Freeway Auto Insurance is seeking a highly motivated and customer-focused Insurance Sales Agent to join our team. As an Insurance Sales Agent, you will be responsible for assessing customer needs and providing excellent customer service to ensure customer satisfaction.

Key Responsibilities:
  • Assess customer needs and provide quotations, pricing, and required information to prospects with excellent customer service.
  • Develop and maintain relationships with business partners around the community.
  • Perform outside marketing activities to generate company sales.
  • Prepare quotations on customer change requests to policies.
  • Receive and respond to all customer inquiries and complaints.
  • Maintain strong knowledge of all company products, pricing, and policy features.
  • Maintain knowledge of industry competitors and provide critical market feedback to your supervisor.
  • Direct customer service representatives in tasks relating to coverage of retail office.
  • Follow-up routinely with customers on all open or unresolved issues.
  • Answer the telephone in a prompt, professional, and courteous manner.
  • Report any and all conditions affecting customer satisfaction.
  • Maintain appropriate records, including time worked, sales activities, and other reporting as required by Regional Manager or Corporate Office.
Requirements:
  • Excellent customer service and interpersonal skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions.
  • Ability to solve practical problems and deal with situations where limited standardization exists.
  • Ability to add, subtract, multiply, and divide, and compute basic percentages.
  • Ability to carry out detailed, but uninvolved, written or oral instructions.
  • Skill and ability to use and operate a keyboard, computer, fax machine, scanner, and copier.
  • Must have a valid driver's license.
  • Must be able to provide proof of automobile insurance.
  • Must be able to secure a Personal and Casualty Lines insurance license within 60 days of hire date.
  • High School Diploma or equivalent.
  • 1-2 years related experience and/or training. Knowledge of Microsoft Word, Microsoft Excel, and AS-400/Mocha is preferred.
Language Skills:

Ability to fluently speak, read, and write English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions.

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