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Valet Parking Attendant

2 months ago

Fort Myers, Florida, United States Parking Management Services Full time
Job Title: Valet Parking Attendant

Join our team as a Valet Parking Attendant at Parking Management Company (PMC), where you'll play a vital role in delivering exceptional guest experiences. As a key member of our team, you'll be responsible for providing top-notch customer service, ensuring seamless valet parking services, and contributing to the overall success of our operations.

Key Responsibilities:
  • Guest Arrival and Departure: Greet guests warmly, assist with check-in and check-out, and provide information about hotel amenities.
  • Luggage Assistance: Safely handle guests' luggage, transport it to and from rooms, and offer assistance with carrying luggage.
  • Valet Parking: Collaborate with the valet parking team to ensure efficient parking and retrieval processes, and safely drive and park vehicles.
  • Guest Services: Provide information about hotel facilities, services, and local attractions, and respond to guest inquiries and requests promptly.
  • Communication: Maintain clear communication with the front desk, concierge, and other departments to ensure coordinated guest services.
  • Safety and Security: Monitor the entrance area for suspicious activity, report concerns, and adhere to safety and security procedures.
Qualifications:
  • Minimum 18 years of age.
  • Customer service experience.
  • Valid driver's license.
  • Ability to pass a background check and motor vehicle record (MVR) check.
  • Capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
  • Preferred: ability to drive a standard (stick-shift) vehicle.
  • Ability to use personal cell phone for work purposes.
  • Customer-focused mindset with a commitment to providing exceptional service.
  • Physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
  • Flexibility to work varied shifts, including weekends and holidays.
What You'll Receive:
  • Competitive Pay + Tips: Competitive hourly wage ranging from $14 to $20+ (Average rate of base pay, plus tips and potential bonuses).
  • Benefits that Matter: Opportunities for professional development and advancement, flexible schedules, comprehensive training programs, referral incentives, and exciting lifestyle benefits.