Client Success Manager

4 weeks ago

Brown Deer, Wisconsin, United States Jobs for Humanity Full time
{"About the role": "As a Client Relations Account Manager at Jobs for Humanity, you will be responsible for ensuring excellent and consistent rapport with our clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight, and service delivery.", "What you will be doing": "
\t• Ensure a positive and consistent relationship for one or more assigned clients
\t• Serve as primary point of contact to support problem resolution and ensure client retention
\t• Develop strong working relationships with assigned clients and Jobs for Humanity resources
\t• Coordinate with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts
\t• The ability to establish and maintain effective working relationships, both internally as well as externally
\t• Organizational and time management skills
\t• Broad knowledge of Jobs for Humanity products and related services
\t• A strong aptitude to analyze and solve problems
\t• Prior banking or finance-related experiences a plus
", "What we offer you": "At Jobs for Humanity, we are as committed to growing our employees' careers as our own business. We offer:
\t• Opportunities to innovate in fintech
\t• Inclusive and diverse team atmosphere
\t• Professional and personal development
\t• Resources to contribute to your community
\t• Competitive salary and benefits
", "Privacy Statement": "Jobs for Humanity is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Jobs for Humanity protects personal information online, please see the Online Privacy Notice.", "EEOC Statement": "Jobs for Humanity is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here", "Sourcing Model": "Recruitment at Jobs for Humanity works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Jobs for Humanity does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.", "Salary Range": "The pay range for this full-time position is $89,000.00 and $149,820.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process."}

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