Cloud Services and Edge Devices Engineer

2 weeks ago


Bellevue, Washington, United States Intelliswift Full time
Job Overview

We are seeking a highly skilled Cloud Services and Edge Devices Engineer to join our team at Intelliswift. This is an excellent opportunity for individuals who want to work with cutting-edge technology and be part of a fast-paced environment.

Responsibilities
  • Provide Tier II and III resolution of technical inquiries and escalations related to cloud services and edge device fleets.
  • Troubleshoot issues on both AWS cloud service and edge device levels, including deep-diving offline robotic software and network issues.
  • Write documentation, such as guides and runbooks, to ensure knowledge sharing and best practices.
  • Analyze Cloudwatch logs to determine the root causes of failures and identify trends in performance issues.
  • Utilize AWS Systems Manager (SSM) for managing and troubleshooting edge devices.
  • Perform basic changes on TypeScript AWS CDK and Python packages.
  • Understand and troubleshoot CI/CD pipelines, including setting up and maintaining customer CDK pipelines.
  • Login to edge devices and perform basic networking and Linux services troubleshooting.
  • Engage with customers to resolve technical inquiries and escalations.
Requirements
  • 3+ years of experience as a DevOps and/or SysAdmin.
  • Strong understanding of AWS services, particularly Systems Manager, CloudWatch, Lambda, and API Gateway.
  • Proficiency in Linux OS troubleshooting and basic networking concepts.
  • Experience with TypeScript and Python.
  • Familiarity with CI/CD concepts and practices.
  • Knowledge of edge computing and IoT device management.
  • Excellent problem-solving and analytical skills.
  • Strong communication and writing skills for both technical and non-technical audiences.
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
About the Role

This role requires a strong foundation in cloud services and edge device management. The ideal candidate will have hands-on experience with AWS services, including Systems Manager, CloudWatch, and Lambda. Proficiency in Linux OS troubleshooting and basic networking concepts is also essential. Experience with TypeScript and Python is required, and familiarity with CI/CD concepts and practices is a plus.

The salary range for this role is $65-$70 per hour, depending on experience. We offer a hybrid schedule, working from either Bellevue, WA or Westborough, MA. A bachelor's degree in Computer Science, Information Technology, or a related field is required (or equivalent experience). We also require excellent problem-solving and analytical skills, strong communication and writing skills, and a willingness to learn and adapt.



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