Retail Store Operations Manager
5 days ago
DXL Group, a leading specialty retailer of men's Big + Tall apparel, seeks a Retail Assistant Store Manager who excels at building long-term relationships with customers through exceptional service.
Our Difference- We prioritize employee development to promote from within our organization.
- We operate in free-standing stores, closing at 7 pm, and offer quarterly bonuses to all team members.
We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals in a fast-paced environment.
Key Responsibilities:- Evaluate each customer's needs and preferences to provide personalized experiences.
- Assist the Store Manager in meeting sales plans while monitoring customer service, inventory management, expense control, and risk management.
- Serve as an expert on product knowledge, effectively selling and marketing a range of apparel, including private labels and name brands.
- Develop a superior customer-focused sales team by providing ongoing coaching and training on selling skills, behaviors, and operational procedures.
- High school diploma or equivalent; a college degree is a plus.
- 1 year of experience in an Assistant Store Manager role.
- 2 years of supervisory experience.
- Previous involvement working in a commission-oriented environment is a plus.
- Willingness to travel to neighboring store locations.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
DXL is committed to equal employment opportunities for all employees and applicants, prohibiting discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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