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Parking Attendant
2 months ago
Job Summary:
Parking Attendants at Propark Mobility are responsible for providing exceptional customer service to patrons, ensuring a smooth and efficient parking experience. This role involves directing patrons to parking spaces, issuing tickets, and processing transactions in accordance with company policy.
Key Responsibilities:
- Direct patrons to available parking spaces and provide clear instructions on parking procedures.
- Issue tickets to customers, recording required information on each ticket, and process exception transactions in accordance with company policy.
- Complete daily shift paperwork, including recording transactions by parking rate, number of vehicles in and out of the facility, and other relevant metrics.
- Provide Propark's standard of service to each customer, including maintaining a professional uniform appearance, greeting customers, answering questions, resolving issues, and thanking customers upon exit.
- Perform small cleaning or maintenance tasks as assigned by location management, and participate in special projects as needed.
Requirements:
- High school degree or equivalent preferred.
- Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
- Ability to work in a fast-paced environment and maintain a professional demeanor when interacting with customers and colleagues.
- Available to work mornings, evenings, and overnight shifts.
Preferred Qualifications:
- Customer service experience (1+ year).
Physical Demands and Working Conditions:
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Physical Demands:
- Employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk, and hear.
- Employee must occasionally lift and/or move objects up to 25lbs.
Work Environment:
- Employee may be subjected to weather conditions prevalent at the time.
- Employee is regularly exposed to fumes and airborne particles.
- Noise level in this work environment can range from minimal to moderate.