RV Customer Experience Specialist

3 weeks ago


Shakopee, Minnesota, United States Pleasureland, Inc. Full time

About the Role:

PleasureLand RV Center is seeking a highly skilled RV Customer Walk-Through Specialist to join our team. As a key member of our sales and service team, you will be responsible for ensuring that every customer purchasing an RV from us has a fun and educational buying experience, equipping them for their new adventures.

Key Responsibilities:

  • Provide expert guidance to customers on how to properly use and maintain their camper, ensuring they feel safe and confident when taking it out on their own.
  • Recommend products that will enhance the customer's camping experiences.
  • Build professional relationships with customers based on honesty, integrity, and industry-leading product knowledge.
  • Help organize and maintain the RV lot by staging units utilizing forklifts, tractors, and shop trucks, ensuring the lot looks organized and professional.

What We Offer:
  • Competitive hourly pay plus a commission on parts sold.
  • A comprehensive benefits package, including medical, dental, and vision insurance, disability insurance, and a 401(k) plan with company match and profit sharing.
  • Paid time off and paid holidays.

Requirements:
  • Must be a people-person who finds interacting with people energizing.
  • Excellent communication skills, both verbal and non-verbal.
  • Patience and empathy for those first-time RV owners.
  • Ability to communicate with all levels of the company, from customers to management.
  • Valid driver's license.
  • Knowledge of Microsoft Word and Excel.

Preferred Qualifications:
  • Previous experience in operating an RV.
  • Knowledgeable in all operations and functions of RVs and their various equipment.

Why Join Us:

PleasureLand RV Center is a family-owned and operated RV dealer with a passion for the RV lifestyle. We are committed to growing and training our career-oriented employees for advancement within the company. If you're ready to join a team that's passionate about RVs, we encourage you to apply.



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