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Hotel Housekeeping Supervisor

2 weeks ago


Morristown, Tennessee, United States Westin Governor Morristown Full time
Job Description

The Hotel Housekeeping Supervisor plays a pivotal role in ensuring the hotel's high standards of cleanliness and service excellence. Reporting directly to the Hotel Manager, this individual is responsible for overseeing the daily operations of the housekeeping department, including supervising staff, managing inventory, and maintaining a clean and safe environment for guests.

Key Responsibilities:

  • Supervise and motivate housekeeping staff to ensure efficient and effective execution of duties
  • Conduct regular room inspections to maintain high standards of cleanliness and quality
  • Manage housekeeping inventory and supplies to optimize efficiency and minimize waste
  • Maintain accurate records of guest requests, complaints, and maintenance issues
  • Collaborate with other departments to ensure seamless communication and service delivery

Requirements

  • Minimum 3 years' experience in housekeeping or a related field
  • Proven leadership skills and ability to motivate staff
  • Excellent communication and problem-solving skills required to effectively manage guest complaints and staff issues
  • High school diploma or equivalent required; associate's degree preferred