Psychiatry Department Coordinator
4 weeks ago
Job Summary:
The Intake Coordinator is responsible for coordinating appointments and procedures across various sectors of the enterprise. This role entails seamless coordination with providers, facilities, and families while adhering to scheduling protocols established by respective departments.
Key Responsibilities:
- Data verification: Collects, verifies, records, and processes patient demographics, insurance/payment, and referral information required for patient appointments in accordance with HIPAA-approved procedures.
- Screening: Screens patients for potential contraindications for examination and/or location according to area needs, escalating questions and issues appropriately.
- Communication: Answers, screens, and routes telephone calls in a courteous and respectful manner, following departmental guidelines.
- Registration: Creates registration and performs check-in for patients in EPIC.
Requirements:
- High School Diploma/GED required; Associate's/Bachelor's preferred
- One year of previous experience
- Analytical skills and judgment to interpret data and take appropriate action in circumstances and situations that vary.
Work Environment:
Mon-Fri 8:00-4:30, Hybrid
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
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